FAQ

Free Shipping over $250. Shipping calculated at checkout. Regular shipping between $10 - $20 based on weight. As we grow as a company, we plan on working with shipping partners to bring this cost down.

Pre Order Basis

An item on pre-order is one that is not yet in our warehouse. By purchasing an item that is on pre-order, you are securing your item until we are able to ship it out to you.

If you purchase an item on pre-order, please know that we are unable to ship your entire order until your pre-order item arrives to our shipping facilities. We cannot ship your items separately and are unable to make any exceptions. If you'd like to receive items outside of pre-order prior to the expected arrival date, we recommend placing a separate order.

We sincerely apologize for any inconvenience this may cause and appreciate your patience.

Please email contact@sqzwellness.com for all shipping inquiries.

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. You will be responsible for return shipping costs. It is recommended that you use a traceable delivery method for all returns to ensure your delivery is safely returned to us.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@sqzwellness.com.

For partnership or wholesale inquires please contact us at contact@sqzwellness.com.